Online Sales

For all of your pre-purchase questions.

eu-info@radpowerbikes.com
+31-85 7470430
Mon-Fri 9am-4pm CET

Product Support

For all of your post-purchase questions.

eu-support@radpowerbikes.com
+31-85 7470430
Mon-Fri 9am-4pm CET

Owner Tools

All the essential information you'll need before becoming a Rad owner.

Learn More

The best support in the industry.

Providing our community with the best support has never been optional for us. Whether you have questions about our bikes, have already purchased one, or are just trying to decide if ebikes are right for you, our dedicated Customer Experience and Product Support teams are here to help.

 

"The Best Support in the Industry" may be a marketing ploy for some, but for us it's the only way we operate. With over 1,000 5-star reviews from real ebike owners, delighting you during every aspect of your ebike journey is our top priority.

Any company that stands behind their product gets a 5 star review from me.

★★★★★

Scott Campbell
Great Bike, Great Price, Great Support and even better Customer Service.

★★★★★

Albert Isenberg
Great Bike, Great Price, Great Support and even better Customer Service.If you buy an electric bike from anyone else you lose out on the 'World Class' service of Rad Power Bikes.

★★★★★

Zen Viking
RAD POWER BIKES IS SIMPLY THE BEST BICYCLE COMPANY ON EARTH.

★★★★★

Dan Sotelo
BEST CUSTOMER SERVICE!!

★★★★★

Kevin Sax
You won’t regret investing in one of these bikes. Shipping is free and customer service is fantastic.

★★★★★

Robin Fritz
Should be 10 Stars, Customer Service is awesome.

★★★★★

Lewis Withey
Kudo's Rad Power Bikes, your company shines above the rest.

★★★★★

KB Maxwell
First of all I have to start with Customer Service.  Emily at RAD always replies like I am her only customer.  Makes me feel great, even though I know how busy they are up there.

★★★★★

Tim Horine
Rad Power Bikes gets an A+ from me for customer service.

★★★★★

Steve McCoy
I honestly feel that his team has given me better service than if I would have bought the bike at a local shop.

★★★★★

Harry Derderian
Great customer service and good quality bikes. Did a test drive and was very impressed!

★★★★★

Chris Jacobsen
Sales staff is very helpful and knowledgeable about their bikes. I asked a lot of questions they had an answer for everyone!

★★★★★

Wes Melius
i have never dealt with a company like this... the customer support i have received is excellent.

★★★★★

Eric Tsai
Great bikes and even better staff and service

★★★★★

Michael LaCount