Rad Power Bikes Inc.

Last updated February 13, 2023

All Rad Power Bikes (”RPB”) ebikes (the “ebikes”), and their individual Covered Components (as defined below) purchased in the European Union and the United Kingdom, are protected against all manufacturing defects in material or workmanship for two years after the date of a qualifying purchase (the “Warranty Period”), in accordance with the following terms:

• The rights and claims arising from this warranty are in addition to your statutory rights. The legal guarantee of conformity, on basis of which the consumer is entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the ebikes, is unaffected by this warranty.
• Only the original owner of the ebike is covered by this warranty. The Warranty Period begins upon your receipt of the ebike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the ebike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or other transferee of the ebike.
• The warranty is limited to the replacement of the following bicycle components free of charge: the lithium ion battery (the “Battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, and the reflector (each a “Covered Component”).
• The Battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear and tear or water damage.
• The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period.

• Normal wear and tear of any Covered Component.
• Consumables or normal wear and tear parts (such as tires, tubes, brake pads, cables and housing, grips, chain, spokes).
• Any damage or defects to Covered Components resulting from failure to follow instructions in the ebike owner’s manual (https://radpowerbikes.eu/pages/owner-tools), acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, accident, installation of parts or accessories not originally intended or compatible with the ebike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
• For the avoidance of doubt, RPB will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
• The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
• Any products sold by RPB that is not an ebike.