Rad Service

Wondering how to service the ebike you buy online? Fear not, we will never leave you hanging. To keep you riding Rad for years to come, our ebikes come with a multitude of service options tailored to your lifestyle.

WE COME TO YOU

Online Help Center

Our digital library of product support articles offers a wide array of tips that can help you breeze by most obstacles that may come across your path.

Browse through our extensive database and we're confident you'll find what you're looking for. We have online resources for any situation, from noisy brakes to basic chain cleaning.

YOU COME TO US

World-Class Product Support

With hundreds of five-star reviews under their belts, our product support team is the best in the business. They love troubleshooting, are happy to talk you through your options, and will always make it right.

Having a hard time putting your bike’s issue into words? No problem! Just send us a pic or a short video and we’ll get back to you with some straight-forward advice.

YOU COME TO US

Service Center

Our resident team of expert ebike mechanics performs on-site maintenance and can answer any of those big, burning questions you may have about your new ride. Plus, you can always bring your bike in for a free diagnosis.

OUR PARTNERS

Official Service Partner

Don't live in the Utrecht area, but still want to get your bike serviced professionally? Visit one of our Official Service Partners in the Netherlands, France or Germany for regular maintenance or any repair.

We made sure they are perfectly equipped and trained to help out all Rad Riders in the area!

Belgium

 

Bike and Repair

Address: Avenue de la Couronne 321, 1050, Ixelles, Belgium.

Email: hello@bikeandrepair.com

Phone: +32 (0) 470133969

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

Platteband

Address: Luchthavenlaan 37, 9051, Sint-Denijs-Westrem, Belgium.

Email:

Phone: +32498/485450

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

France

 

Repair and Run Paris

Address: 1 rue de l'Arc de Triomphe, 75017, Paris, France

Email: parisetoile@repairandrun.com

Phone: +33 1 56 68 09 15

Schedule an appointment here.

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

Repair and Run Paris

Address: 64 Bd Voltaire, 75011, Paris, France

Email: parisvoltaire@repairandrun.com

Phone: +33 1 71 76 62 16

Schedule an appointment here.

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

Repair and Run Paris

Address: 89 Rue du Faubourg Saint-Martin, 75010, Paris, France

Email: parisgde@repairandrun.com

Phone: +33 1 45 96 08 34

Schedule an appointment here.

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

Repair and Run Bordeaux

Address: 10 cours du Chapeau Rouge, 33000, Bordeaux, France

Email: bordeauxcentre@repairandrun.com

Phone: +33 6 68 12 03 77

Schedule an appointment here.

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

Repair and Run Lyon

Address: 8 cours Lafayette, 69003, Lyon, France

Email: lyon@repairandrun.com

Phone: +33 4 78 37 52 07

Schedule an appointment here.

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

Repair and Run Aix en Provence

Address: 1 Av. Pasteur, 13100, Aix en Provence, France.

Email: aixpasteur@repairandrun.com

Phone: + 33 4 42 22 67 17

Schedule an appointment here.

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

Repair and Run Marseille

Address: 31 rue de la république, 13002, Marseille, France

Email:

Phone: +33 4 96 22 39 97

Schedule an appointment here.

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

Repair and Run Bordeaux St. Jean

Address: 21 rue de Bègles, 33800, Bordeaux, France

Phone:+33 5 56 74 93 47

Schedule an appointment here.

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

Repair and Run Strassbourg

Address: 9 rue du Ziegelfeld, 67100, Strassbourg, France

Phone:+33 9 51 22 49 61

Schedule an appointment here.

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

Germany

 

Blue Cargo Biketechnik GmbH

Address: Kochstraße 1, 10969, Berlin Germany.

Email: radservice@bluecargo.bike

Phone: +49 30 25937222

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs
  • Test Rides (RadRhino 6 Plus, RadCity 5 Plus Step-Thru, RadRunner 2, RadRunner Plus)

Website: RADLADER.BIKE

Address: Kantstraße 2, 55122 Mainz, Germany

Email: radservice@radlader.bike

Phone: 0049 6131 63 38 200

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

RMS Bikes

Address: Robert-Mayer-Straße 54, 60486, Frankfurt Bockenheim, Germany

Phone: +49 69 351 01 47 70

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

RMS Bikes

Address: Martin-Luther-Straße 33, 60316, Frankfurt Nordend, Germany

Phone: 069 / 20024170

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

Netherlands

 

KwikFit E-Bike Service Point Den Haag

Address: Loosduinseweg 635, 2571 AK, Den Haag, Netherlands.

Schedule an appointment here.

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

KwikFit E-Bike Service Point Amsterdam

Address: Overtoom 36-40, 1054 HK, Amsterdam, The Netherlands.

Schedule an appointment here.

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

KwikFit E-Bike Service Point Eindhoven

Address: Leenderweg 73, 5614 HL, Eindhoven, The Netherlands.

Schedule an appointment here.

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

 

KwikFit E-Bike Service Point Utrecht

Address: Kleine Singel 17-21, 3572 CG, Utrecht, The Netherlands.

Schedule an appointment here.

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs

Website: fietskorpel.nl

Address: Stationsplein 1, 2275 AZ, Voorburg, The Netherlands.

Email: info@fietskorpel.nl

Phone: 0620408211

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs
  • Test Rides (RadRhino 6 Plus, RadCity 5 Plus Step-Thru, RadRunner 2)

Website: Fietscentrum Overdevest

Address: Apolloweg 120
8239 DA Lelystad.

Email: contact@fietscentrum.nl

Phone: 085 - 0130250

 

 

Services offered: 

  • Unboxing & Assembly
  • Regular Maintenance
  • General Repairs
  • Appointment Only
  • Mobile Service
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