Release Date: Nov 3, 2022
Name of Product: RadWagon 4 Electric Cargo Bikes
Hazard: The rim strip on the tires can be misaligned, causing the tube to pop and damage the tire. Additionally, the tires with a ribbed sidewall can unexpectedly go flat, risking serious injuries from loss of control and/or crash.
Consumers should immediately stop using the recalled E-Bikes and contact Rad Power Bikes to schedule a free repair to replace both tires and rim strips. Rad Power Bikes is contacting all known purchasers directly.
Consumer Contact: Rad Power Bikes toll-free at +31 85 7470430 from 9 a.m. to 5 p.m. GMT Monday through Friday, email at email@example.com or online https://radpowerbikeseu.zendesk.com/hc/en-gb/requests/new.
Units: About 4,330 bikes in Europe
Description: This recall involves Rad Power Bikes’s RadWagon 4 Electric Cargo Bikes (ebikes) which were sold in black, white and orange colors. The name “RADWAGON” is printed on the side of the upper downtube of the ebike frame and “RAD POWER BIKES” is printed on the lower downtube of the frame. The ebike has two tires (front and rear). This recall also includes spare RadWagon 4 tires sold separately under the product name Rad Power Bikes by VEE Tire Co. that measure 22 inches by 3 inches.
Incidents/Injuries: The firm has received 176 reports of tires blowing out, deflating and separating from the sidewalls. There were a handful of injuries of road rash, cuts and/or bruises in Europe and USA; and one report of a broken wrist and one report of a broken arm stemming from our US customers.
Sold at: Rad Power Bikes website from September 2020 through August 2022 for about €1.899 (RadWagon 4 ebike) and for about €35 (spare tire) sold separately.
Importer: Rad Power Bikes Netherlands BV., of Utrecht, The Netherlands
Manufactured in: Thailand