Release Date: Nov 3, 2022

Recall Summary

Name of Product: RadWagon 4 Electric Cargo Bikes

Hazard:  The rim strip on the tires can be misaligned, causing the tube to pop and damage the tire. Additionally, the tires with a ribbed sidewall can unexpectedly go flat, risking serious injuries from loss of control and/or crash.

Remedy: Repair

Consumers should immediately stop using the recalled E-Bikes and contact Rad Power Bikes to schedule a free repair to replace both tires and rim strips. Rad Power Bikes is contacting all known purchasers directly.

Consumer Contact: email at eu-info@radpowerbikes.com.

Recall Details

Units: About 4,330 bikes in Europe

Description: This recall involves Rad Power Bikes’s RadWagon 4 Electric Cargo Bikes (ebikes) which were sold in black, white and orange colors. The name “RADWAGON” is printed on the side of the upper downtube of the ebike frame and “RAD POWER BIKES” is printed on the lower downtube of the frame. The ebike has two tires (front and rear). This recall also includes spare RadWagon 4 tires sold separately under the product name Rad Power Bikes by VEE Tire Co. that measure 22 inches by 3 inches.

Incidents/Injuries: The firm has received 176 reports of tires blowing out, deflating and separating from the sidewalls. There were a handful of injuries of road rash, cuts and/or bruises in Europe and USA; and one report of a broken wrist and one report of a broken arm stemming from our US customers.

Sold at: Rad Power Bikes website from September 2020 through August 2022 for about €1.899 (RadWagon 4 ebike) and for about €35 (spare tire) sold separately.

Importer: Rad Power Bikes Netherlands BV., of Utrecht, The Netherlands  

Manufactured in: Thailand

Photos

Recalled RadWagon 4 Electric Cargo Bike

Recalled RadWagon 4 Electric Cargo Bike

Recalled RadWagon 4 Electric Cargo Bike

If the rim strip is misaligned, as indicated by the Red Triangle, your RadWagon 4 is affected by this recall.

If your tire is identified with a ribbed sidewall, as indicated by the Red Triangle, your RadWagon 4 is affected by this recall.

WHAT WE NEED YOU TO DO?

Step 1. If your RadWagon 4 electric bike is affected by this recall, please immediately stop riding it and put it in a safe place.

Step 2. Visit the safety recall page on Rad Power Bikes website at and fill out this form to sign up for the free repair service. If you have already filled out this form from Rad’s previous communications, you do not need to fill it out again.

Step 3. In the form, please provide the following information:

• Name
• Full address (including post code and country)
• Email address
• Phone number
• Bike Serial Number, which is engraved on the bike frame below the RAD badge at the front of the bike.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.