Customer Support

Providing our community with the best support has never been optional for us. Whether you have questions about our bikes, have already purchased one, or are just trying to decide if ebikes are right for you, our dedicated Customer Experience and Product Support teams are here to help.

"The Best Support in the Industry" may be a marketing ploy for some, but for us it's the only way we operate. With over 1,000 5-star reviews from real ebike owners, delighting you during every aspect of your ebike journey is our top priority.