Our world-class Customer Experience team is here to answer all of your questions and make your buying experience rad.
Monday - Friday, 9 a.m. - 5 p.m. CET
Customer Support (EU): +31-080-002-24509
Customer Support (UK): +44-800-048-9998
Expanded Shipping Window
You may have noticed that the shipping date for some models is currently listed as several months away.
While we understand that this is a long time to wait, we wanted to make sure that these bikes were available to purchase for any rider who had their heart set on a preferred model and wanted to secure theirs well in advance.
The dates listed are as accurate as possible, but please note that the entire manufacturing world is in the middle of a global supply chain challenge. As a result, there are some variables that are out of our control (like container shortages, port delays, and the Suez Canal incident).
We know how excited you are to get your new ebike and we are continually scaling up our operations to get it to you as soon as possible.
For the first time in Rad’s history, we’ve equipped the RadCity 5 Plus with a torque sensing bottom bracket, for a more intuitive riding experience. This technology combines a precision strain gauge and RPM sensor that detects how hard the rider is pedaling, prompting the geared hub motor to kick-in and take off.
Easy to Remove Semi-Integrated Battery
The Proprietary Semi-Integrated Battery has been designed and engineered in-house for maximum durability and an enhanced user experience. By housing directly into the frame, not only does this battery give your bike a sleeker look, but it’s now easier to pop it in, pop it out, and take with you on the go. It features a user-friendly 10 LED display to keep an eye on your charge and an ergonomic shape with a practical grip for greater portability.
Rear Rack Included
The RadCity 5 Plus comes equipped with a rear rack -- replaceable, instead of welded onto the frame like previous generations. This design allows the rider to mount a child seat or pannier bag with sufficient space between the rear rack and rear fender.
Patent-Pending Rad User Interface System
The intuitive Rad Remote and a bold, custom Rad Display improves operability. The large, practical buttons offer a simplified experience while riding, and the display shows real-time stats, including distance. If you’ve ever lost track of the time while on your bike, this display screen has you covered. It features a clock so you can leave your watch at home.
Durable 27.5"" x 2.0" tires
These all-new 27.5” x 2.0” Rad Custom Pavement Tread tires provide a silent, comfortable, fast rolling and efficient ride. Fitted with an anti-puncture layer of tire liner and a reflective sidewall striping for better visibility on the roads -- these tires are ideal for urban riding. Narrow enough to fit wheel locks for security and to slide into bike racks traditionally seen at train stations or in front of the grocery store.
Hydraulic Disc Brakes for Great Stopping Power
All-new hydraulic disc brakes provide superior stopping power, respond to a lighter touch, and give you more control over your ride. The ergonomic design reduces rider fatigue and the brake lever can be adjusted to accommodate the size of each rider’s hand.
Custom Geared Hub Motor
The Custom Geared Hub Motor has been fine-tuned by Rad’s electrical engineering team for a greater rider feel. Providing enhanced low-end torque, a more confident ride feel, and greater efficiency that will impress even the most seasoned riders. These are the exact qualities that Rad riders demand from a do-it-all style ebike.
Accessories For You
Works Great With
RadCity 5 Electric Commuter Bike
An innovative blend of comfort, style, and versatility. Wherever your commute leads you, this next-level electric city bike is the perfect companion to conquer your weekdays and weekends.
What Makes It Special
Geared Hub Motor
Up to 72+
Kilometers Per Charge